General inquiries: [email protected]
Collaborations and sales inquiries: [email protected]
Customer service: [email protected]
Please find any sizing guidelines below the descriptions of each product.
In the search bar, insert the name of the item, product type or brand. The item will appear immediately.
We are swiss & located in the beautiful canton Zurich!
The tracking number will be sent to you once the parcel has been shipped.
Unfortunately, we cannot make changes unless it is in regards to your address.
If you would like to change your shipping address, please contact the carrier which is in possession of the product directly. If you find yourself with more issues, please send us an e-mail through this form.
Shipping and payment
Yes. PayPal payments are usually debited within a few minutes.
If you prefer not to create an account, then select the option ‘I Don’t have a PayPal account’ and enter your card details and confirm the payment as a PayPal guest.
If you decide to return an item, the amount will be credited to your PayPal account. If you have paid as a guest on PayPal, it will be reimbursed to your bank account.
We ship worldwide.
Shipping costs are dependent on your location and products on your order. You can see the shipping fees on the checkout process before the payment is made.
Depending on the brand and your chosen product, it takes more or less time. You can find more information in the product description section.
Shippings over 100€ are free, otherwise there will be expenses which are specified in the shipping & return below a specific product. Upon check-out, all of the information will be displayed again.
Returns and exchanges
We're striving to provide you with the best sustainable products and an amazing shipping experience.
If however, you wish to return your items, please read the Returns & Refund Policies before contacting us through the Form.
If possible, please indicate the problem(s) you have faced and the reason(s) for your return.
You will be notified immediately (by e-mail) once the refund has been processed.
Your refund will be credited to the payment method you used when purchasing the returned items. It may take 2-3 days to clear depending on your bank and location.