All Ehtiros orderes are being shipped worldwide from Switzerland via TNT or Swiss Post. You will receive a confirmation email upon our receipt of your order and a second email when the order had been shipped. They try to process all orders within 48 hours.
Orders placed Saturday or Sunday will be processed the following Monday (excluding holidays). All orders places on a holiday will be processed 48 hours after the next working day.
Returns accepted within 14 days after delivery. The product must be in its original condition, not used/worn nor washed. Exchanges are based on stock availability, and sales items are non-refundable.
*We highly recommend you to email us within 7 days of receiving your order and to provide the issue and order confirmation number. Please refer to our terms and conditions on oaseas.com