Hozen bags are shipped worldwide. The product is generally dispatched within 3 business days of order placement, but arrival depends on your location.
For exchanges, simply return your bag and place a new order. Please email us at [email protected] within 7 days of receiving your order and provide the issue and order confirmation number. Original packaging must be intact and in sellable condition. Please refer to our terms and conditions on oaseas.com.
*no refunds on this line of products